Privacy Policy
Effective date: March 1, 2025
Astrum.trade is committed to protecting your privacy. Please review this policy to understand how we collect, use, and safeguard your information.
Overview
This Privacy Policy explains how Astrum.trade ("Astrum", "we", "our", or "us") collects, uses, and safeguards personal data when you access our websites, applications, or services (collectively, the "Services"). By using the Services you consent to the practices described in this policy.
Data We Collect
We collect information that you voluntarily provide, such as your name, email address, and communication preferences, along with automatically collected technical data including IP address, device identifiers, browser type, and usage activity. Where required, we may receive additional information from service providers or analytics partners to support fraud prevention and product improvement.
How We Use Data
Collected data is used to deliver and personalize the Services, communicate with you, provide customer support, comply with legal obligations, monitor platform security, and conduct analytics to improve performance. We do not sell personal information. Limited data may be shared with trusted processors that assist us in operating the Services under confidentiality obligations.
Retention and Security
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with applicable laws. Technical and organizational safeguards, including encryption in transit, access controls, and routine monitoring, are implemented to protect data. No method of storage or transfer is completely secure, and you use the Services at your own risk.
Your Choices
You can update or request deletion of certain personal information by contacting us at privacy@astrum.trade. Depending on your jurisdiction, you may have additional rights to access, correct, or restrict processing of your data. We will respond to verified requests within the timelines required by law. Marketing communications include opt-out instructions in each message.
International Transfers
Astrum is headquartered in the United States and may process data in other countries. When transferring personal data across borders, we rely on legally recognized mechanisms such as Standard Contractual Clauses or your explicit consent to ensure an adequate level of protection.
Children
The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If you believe a minor has provided us with information, please contact us and we will take appropriate steps to remove the data.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated policy will include a new effective date. Continued use of the Services after changes become effective constitutes acceptance of the revised policy.
Contact
For questions about this Privacy Policy or our data practices, please contact us at privacy@astrum.trade.